Blog Archives

How Serious Are You About Creating a Recurring Revenue Model?

Written 2016-07-06 by Chris Bianchet

For as long as I have been in the AV contracting industry, I have been around and part of the endless conversations about the importance of recurring revenue. “We need more service revenue” and “we need more predictable recurring revenue”...

Do You Know the Cost of Your Own Labor?

Written 2016-05-05 by Chris Bianchet

At the end of every project, integrators tend to do a rundown on their project costs. They factor in their installation labor, engineering, programming and then they apply that against their costs to come up with a profitability on the...

A Quandary for the AV Engineering Manager: Remote or On-Site Support, Send Them or Not…

Written 2016-04-06 by Chris Bianchet

When estimating a project that includes AV system programming, I am often asked my opinion on on-site support verses remote support. As an integrator, both solutions pose positive and negative effects on both the project and the business. The first...

Are you Charging Enough for Your Most Limited Resource: AV Labor?

Written 2016-03-03 by Chris Bianchet

Having been around the AV integration industry for some time I have witnessed a lot of change. From rapidly eroding product margins to CRT becoming Plasma becoming LCD becoming LED and so much more. We are, without question, in a...

Best Practices for Working with AV Subcontractors from a Technician in the Field

Written 2016-01-29 by Chris Bianchet

Every month I write a blog from the perspective of an owner of an AV company. This month, however, we thought it would be great to hear from one of our leaders in the field, Scott Straw and his perspective...